How I work in practice

This page sets out how I work with clients in difficult conversations, negotiations and conflicts. From first contact and assessment, to decision making, follow through, and agreement

  • "Ewout understands the legality of things, but he does not let arguments get in the way of decisions. That was very useful."

    In-house lawyer

  • "He was calm and took the lead when it was needed. That made it easier to keep our eyes on the ball."

    Manager
    (translated from Dutch)

  • "Ewout's behaviour in the mediation made feel at ease. He gave me the time to share my part and gave me space."

    Employee
    (translated from Dutch)

  • "He just understands what parties are after at the table and helped us get there effectively."

    Attorney

  • "Ewout is maybe on of the best instructors I have ever had. His interactive en enthusiastic approach kept me engaged from start to end."

    Employee at an insurance firm
    (translated from Dutch)

I work with clients at moments where conversations stall, positions harden or emotions escalate. My role is to restore structure, clarify choices and guide the process toward workable outcomes.

I combine legal understanding with disciplined process design, ensuring that discussions remain focused, mandates are clear and decisions translate into action.

  • Conflicts in a business rarely escalate out of nowhere. They start small and then slowly take over the room. People stop talking honestly. Decisions stall. The same topics keep circling without progress. At some point it becomes clear that the team cannot fix it from inside.

    That is where I step in. I start by speaking with each person separately. I listen to understand what is happening, what matters and what needs to change.

    After that I bring the right people together and guide the conversation so it becomes workable again. Clear structure. No blaming, no circling. Only what is needed to get to a real outcome that gives people clear perspective.

  • Teams do not need open conflict to get stuck. Sometimes the work keeps moving, but the energy shifts. People avoid certain conversations. Priorities drift. Small frustrations start to leak into the daily work. Nothing dramatic yet, but everyone feels the tension.

    I help by creating a space where the team can finally talk through what they have been avoiding. That can mean unpacking a difficult decision, clearing up early friction or making expectations explicit again.

    The aim is simple. Restore clarity so people can work together without dragging invisible weight behind them. This can be managed via a one-off meeting, or through a series of regular check-ins.

  • In important negotiations the difficult part is rarely the numbers. It is the pressure, the timing, the relationships and the moments where you need to stay calm when others push hard. Most people prepare the content but not the process, and that is usually where things go off track.

    I help you prepare in a way that fits the actual situation. Strategy. Structure. Practice. Sometimes I work behind the scenes. Sometimes I join in the room as an adviser. Sometimes we rehearse tough moments so you know what may come your way.

    I also teach and train negotiation at a high level: Tailor-made sessions, grounded in research, and a practical, interactive methodology. No generic templates. Just what you need to handle serious conversations well.

  • After an agreement there is often real relief. People want to move forward. But once the work begins, the gaps show up. Details you thought were clear are not. Expectations do not match. Small misunderstandings create friction. The risk is not collapse, but slow drift.

    I help turn the agreement into practical steps and stable habits. That can mean refining the terms, setting up follow up conversations or guiding the early phase so everyone settles into the new direction.

    With a focus on setting clear expectations and working on day-to-day behavioral patterns. Working towards a deal that holds.

For the conduct of mediations, I operate through Result, combining an independent practice with access to an established ADR platform.